Terms of Service

1. Scope

These terms apply to your use of this website, to inquiries and sample requests, and to the formation and performance of sales contracts with us. By continuing to use this site you accept these terms.

2. Quotations and Formation of Contract

Product specifications, images and descriptions on this site are for reference only anddo not constitute an offer. A quotation expires at the end of its stated validity; if none is stated, it is valid for 7 days from issue.

A contract is formed only upon ourwritten confirmation(stamped contract, formal order acknowledgement or stamped proforma invoice). Verbal discussions, chat messages and emails do not commit us to quantity, price or delivery time until confirmed in writing.

3. Specifications, Standards and Tolerances

Grade, finish, dimensions and tolerances are determined by the standard agreed in the contract (e.g. EN 10088-2, ASTM A240 / A480, GB/T 4237). Where the contract is silent, the internationally recognised standard normally applied to that product governs.

Unless otherwise agreed, EN 10204 3.1 mill test certificates are supplied. Chemical and mechanical properties are those of the mill test or of a mutually accepted third-party inspection.

4. Prices, Payment and Taxes

Unless otherwise agreed, prices are quoted under the statedIncoterms® 2020term and exclude import duties and clearance costs in the buyer's country. If raw-material prices (nickel, chrome, molybdenum) move sharply, we may renegotiate before shipment; if no agreement is reached, either party may cancel the unshipped part.

Payment terms are as stated in the contract. In case of late payment we may suspend further shipments and charge interest at the contractual or statutory rate.

5. Delivery, Risk and Force Majeure

Lead times areestimates, counted from receipt of the down payment and of all technical approvals. Partial shipments are permitted.

Risk passes in accordance with the agreed Incoterms term. Neither party is liable for delay or non-performance caused by force majeure (natural disasters, acts of government, strikes, war, sanctions, port closure, upstream shutdown), provided the affected party notifies the other promptly and evidences the event.

6. Inspection and Quality Claims

The buyer shall notify us in writing of shortages, wrong items and surface defects within7 daysof receipt, and of internal quality or specification non-conformity within30 days, providing photographs, batch numbers and, where necessary, a third-party test report.

Claims not raised within those periods are deemed waived. Disputed goods may not be returned or disposed of without our written consent.

7. Limitation of Liability

For quality issues confirmed as our responsibility, our remedy is, at our option,replacement, make-up shipment or refund of the invoiced valueof the affected goods. Our aggregate liability is limited to the invoiced value of those goods.

Except where mandatory law provides otherwise, we are not liable for loss of production, loss of profit, loss of goodwill or any indirect or consequential loss.

8. Intellectual Property

Text, images, drawings, layout and trademarks on this site belong to us or to their respective owners and may not be copied or used commercially without written permission. Drawings and specifications supplied by the buyer remain the buyer's property and are used by us only for quotation, production and delivery.

9. Confidentiality

Each party shall keep confidential the other's business information obtained through the transaction (prices, processes, customers, drawings) and shall not disclose it to third parties except as required to perform the contract or by law. This obligation survives termination.

10. Export Control and Sanctions Compliance

Both parties shall comply with applicable export control, anti-dumping and sanctions laws. We may require an end-user and end-use statement and may decline or terminate a transaction where a prohibited end use is reasonably suspected, without liability for such refusal.

11. Governing Law and Dispute Resolution

These terms and any contract concluded under them are governed by thelaws of the People's Republic of China(excluding conflict-of-law rules).

Disputes shall first be resolved amicably; failing that, they shall be submitted to theChina International Economic and Trade Arbitration Commission (CIETAC)for arbitration under its rules in force at the time, seated in Shanghai. The award is final and binding on both parties.

12. Changes

We may update these terms from time to time; the updated version takes effect when published. Changes do not affect contracts already concluded.

13. Contact

Notices relating to these terms should be sent toservice@ugbsteel.com, or through the contact methods on our Contact page.

Note: this page is a general template describing our usual practice and is not legal advice. The rights and obligations of any specific transaction are those of the written contract signed by both parties. In case of discrepancy between the Chinese and English versions, the Chinese version prevails.