Team & Careers
Team & Careers
Our team is organized around "customer touchpoints" rather than a stack of internal functions. Each department is directly accountable for customer issues.
Department Structure & Responsibilities
| Department | Responsibilities | Contact Email |
|---|---|---|
| International Trade Department | Responsible for export inquiries, quotation calculations, contracts and documentation. Organized by region into Southeast Asia, Middle East, South America, Africa, CIS and Europe groups. | sales@ugbsteel.com |
| Technical Support Group | Responsible for material selection recommendations, standards comparison, processing plans and drawing review; participates in project technical clarification and quality complaint management. | tech@ugbsteel.com |
| Production Planning Department | Responsible for production scheduling and delivery commitments, coordinating rolling, finishing and processing steps, and arranging production in batches according to project milestones. | plan@ugbsteel.com |
| Quality Control Center | Inspection of incoming raw materials and outgoing finished products, issuance of quality certificates and traceability management, and support for third-party witness inspection. | qc@ugbsteel.com |
| Logistics & Documentation | Booking, port collection, loading supervision and document preparation, arranging commercial inspection and certificates of origin, and tracking transit and arrival. | logistics@ugbsteel.com |
| After-Sales Service | Leads delivery inspection support, quality complaint intake and resolution cycle, root cause analysis and tracking of corrective actions. | service@ugbsteel.com |
Open Positions
| Position | Key Responsibilities | What We Value |
|---|---|---|
| Foreign Trade (Southeast Asia / Middle East) | Regional customer development and order tracking, quotation calculation and contract execution | Able to read technical specifications; willing to work long-term in the same market |
| Technical Support Engineer | Material selection recommendations, standards comparison, processing plans and quality complaint resolution | Metallurgy or materials background, plus on-site experience |
| Logistics & Documentation Specialist | Booking, port collection, loading supervision, documentation and export compliance | Familiar with L/C terms and procedures at major export ports |
| Production Planning Specialist | Production scheduling and delivery time confirmation, coordinating rolling and processing stages | Sensitive to delivery timelines; accustomed to making data-driven decisions |
Please send your resume tohr@ugbsteel.com, and we suggest writing "Position + Name + Years of Experience" in the email subject. We will let you know within one week whether an interview will be scheduled.
Related Pages
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